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Frequently Asked Questions

Find quick answers to the most common questions about WoolClip

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I am a Wool Grower and want to set up a Farm account, but I can’t see the option?

Users that login for the first time will answer the question “I am a wool grower”. 

This will activate the farm account modual on the dashboard. If you can’t see the farm account module when logging in. 

Identify yourself as a wool grower by going to your profile in the burger menu and select the wool grower option. 

What does “first shearing” and “second shearing” mean when a young mob is added to the Mob Book?

In the Mob Book, first shearing generally refers to a young mob being shorn for the first time, such as lambs, weaners or other young sheep that have not previously been shorn.  

Second shearing refers to sheep that have already been shorn and eligible for DMFR risk calculation in merino mobs.

 If you are unsure, check the mob’s shearing history or confirm with the grower before completing the Mob Book. 

What does the Hide mob in App mean and when should I use it?

Mobs entered in the web will sync to the App to be added to bale records. For mobs that are finished, mobs can be hidden from syncing to the WoolClip app, if the mob is finished and no more bales are to be allocated to that mob. 

I’ve arrived at a shed and have no service, can I still use WoolClip?

Yes, use the WoolClip app offline to start a job and add mobs, add bale records and scan eBales. Remember to login to the WoolClip website to complete the job details and sync the information collected in the WoolClip app while offline. 

What if I don’t know the correct information when setting up, can I still progress using WoolClip?

Yes, add a temporary value to mandatory fields until the information come available to allow you to progress and save the module. Remember to check information and update before finalisation of the specification. 

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