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Frequently Asked Questions

Find quick answers to the most common questions about WoolClip

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What is the difference between the WoolClip web and WoolClip app, do I need both?

Yes, most users will use both the WoolClip website and the app. The WoolClip website is accessed from any device: tablet, laptop or smart phone. It requires service and is where the WoolClip job is started and specification is finalised and sent. The WoolClip app is used for recording information, scanning eBales in the shed and doesn’t require service to function. The web and the app sync data when online. 

I am a Wool Grower, am I able to use the functions of WoolClip?

Yes. Wool Growers can create a WoolClip account and use WoolClip to manage clip documentation digitally. As a grower, you can collaborate with your Wool Classer and marketing rep, to create and manage jobs, complete and sign National Wool Declarations (NWDs), add and scan bales, create mobs, generate specifications. 

How can I tell if some bales have missed being scanned?

Both the WoolClip app and website’s Wool Books identify scanned bales with a green Y. Bales missing an eBID number will show with a red N alongside the bale entry. 

What if I don’t know all the property and clip information required in the Job module, can I still get started?

Yes, fill in the mandatory fields with temporary values and save. Update as information is known before completing the job.  

I’m scanning bales in WoolClip app, should I keep a physical wool book also?

Yes, keeping a physical copy of the Wool Book is always recommended.  

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